Send us the dispute and your order records. We assemble the evidence the card network asks for for that reason code, a person checks it, and you submit it yourself. Early access, run by hand.
Evidence packet
ExampleDispute reason
Item not received
Each chargeback reason code asks for different proof: delivery confirmation to the exact checkout address for item-not-received, order history and device or address match for fraud claims.
Many store owners respond late, with whatever the dashboard offers, or skip small disputes because the time is not worth it.
A packet that matches the reason code is more likely to be read the way you want. Nothing makes a bank decide in your favour.
Early-access price
$29 per dispute packet
Pay only when you receive a packet. No subscription, no percentage of what you win. Price may change after early access.
Send the dispute
Forward the dispute notice and the order number. Export or forward the order and shipping records.
We build the packet
Evidence is arranged for that reason code and checked by a person.
You submit it
You paste the packet into your payment provider's dispute form before the deadline.
Free dispute tools exist, including some built into e-commerce platforms. If one already wins your disputes, keep it. Chargeproof is for the disputes it does not handle well. We cannot promise any dispute outcome, the issuing bank decides. We are not affiliated with any payment provider or e-commerce platform.
We will email you with next steps. No payment now.
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